:root{font-family:Inter,system-ui,-apple-system,sans-serif;color:#18232d;background:#f4f6f8;line-height:1.5;color-scheme:light}*{box-sizing:border-box}body{margin:0}header{background:#fff;border-bottom:1px solid #e2e8ee;padding:18px 5%;display:flex;align-items:center;justify-content:space-between;gap:16px}.brand{font-size:24px;font-weight:750;letter-spacing:-1px}.brand span{font-size:10px;letter-spacing:2px;color:#677583;margin-left:8px}main{max-width:1100px;margin:0 auto;padding:32px 20px 80px}.intro{margin-bottom:28px}.eyebrow{font-size:11px;color:#17706c;letter-spacing:2px;font-weight:700}h1{font-size:30px;letter-spacing:-.8px;margin:8px 0}h2{font-size:20px;margin-top:0}p{color:#66737e;margin:8px 0 20px}nav{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:24px}button{font:inherit;border:0;border-radius:9px;padding:11px 18px;background:#176d67;color:#fff;cursor:pointer;font-weight:600}button:hover{filter:brightness(.95)}button:disabled{opacity:.5;cursor:wait}nav button,.quiet{background:#e8edef;color:#344651}nav .selected{background:#176d67;color:#fff}.box{padding:24px;background:#fff;border:1px solid #dfe6eb;border-radius:14px;margin-bottom:20px}.grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}label{display:block;font-size:13px;font-weight:600;margin-bottom:16px}input,select,textarea{display:block;font:inherit;font-weight:400;width:100%;margin-top:7px;border:1px solid #ccd6de;border-radius:7px;padding:10px 12px;background:#fff;color:#18232d}input:focus,textarea:focus,select:focus{outline:2px solid #64b8ad;outline-offset:1px}textarea{resize:vertical}.code,code,pre{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px}.check{display:flex;gap:9px;align-items:center}.check input{width:16px;height:16px;margin:0}.hint,small{font-size:12px;color:#677583;font-weight:400}small{display:block}details{margin:20px 0;border:1px solid #dfe6eb;border-radius:8px;padding:16px}summary{font-size:13px;font-weight:600;cursor:pointer}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(245px,1fr));gap:16px;margin-bottom:22px}.card{border:1px solid #dfe6eb;background:#fff;padding:20px;border-radius:12px}.card h3{font-size:16px;margin:0 0 8px}.card p{font-size:12px;white-space:pre-wrap;margin:8px 0}.badge{display:inline-block;font-size:10px;padding:3px 8px;border-radius:5px;background:#edf5f2;color:#176d67}.login{max-width:440px;margin:10vh auto;background:#fff;border:1px solid #dfe6eb;border-radius:18px;padding:36px}.login .brand{margin-bottom:28px}.login button{width:100%;margin-bottom:20px}pre{max-height:420px;overflow:auto;background:#f3f6f8;padding:18px;border-radius:8px;white-space:pre-wrap;word-break:break-word}#notice{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);max-width:90%;padding:14px 20px;background:#182f36;color:#fff;border-radius:10px;z-index:100}[hidden]{display:none!important}@media(max-width:650px){.grid{grid-template-columns:1fr;gap:0}header{padding:14px 16px;font-size:12px}.brand{font-size:21px}.brand span{display:none}main{padding:22px 14px 50px}.box{padding:18px}h1{font-size:26px}nav button{padding:10px 12px;font-size:12px}.login{margin:35px 14px;padding:25px}.cards{grid-template-columns:1fr}}
.pager{display:flex;gap:12px;margin-bottom:20px}#ticketDetail>button{margin:8px 8px 12px 0}#ticketCount{margin-left:14px}#ticketDetail summary{font-size:12px}
.ssh-operation{border:1px solid #dfe6eb;border-radius:8px;padding:14px;margin:14px 0}.ssh-operation-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.ssh-operation-heading button{padding:7px 12px;font-size:12px}.ssh-check-success{color:#166534;background:#e5f6ec;padding:12px;border-radius:8px;font-size:13px}#sshFields input[type=file]{white-space:normal;overflow:hidden}#sshFields pre{overflow-wrap:anywhere}#sshFields>h3{margin-top:0}#sshCheckResult{overflow-wrap:anywhere}
.collection-header{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:20px}.collection-header h2{margin:0}.collection-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.view-switch{display:flex;gap:4px;padding:4px;background:#e8edef;border-radius:10px}.view-switch button{padding:8px 12px;background:transparent;color:#344651;font-size:13px}.view-switch .selected{background:#fff;color:#176d67;box-shadow:0 1px 4px #00000012}.collection-search{max-width:440px;margin-bottom:20px}.filters label{margin-bottom:12px}.card{display:flex;flex-direction:column;min-width:0}.card h3{margin-top:12px;overflow-wrap:anywhere}.card>button{margin-top:auto;align-self:flex-start}.card-fields{display:grid;grid-template-columns:minmax(75px,auto) minmax(0,1fr);gap:6px 12px;margin:12px 0 20px;font-size:12px}.card-fields dt{color:#66737e}.card-fields dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.card-notes{max-height:110px;overflow:auto}.table-wrap{width:100%;overflow-x:auto;margin-bottom:22px;border:1px solid #dfe6eb;border-radius:12px;background:#fff}.entity-table{border-collapse:collapse;width:100%;font-size:13px}.entity-table th{text-align:left;font-size:12px;color:#66737e;background:#f8fafb;padding:14px 16px;white-space:nowrap}.entity-table td{padding:14px 16px;border-top:1px solid #e8edef;vertical-align:top;white-space:pre-wrap;overflow-wrap:anywhere;min-width:100px;max-width:300px}.entity-table td:last-child{white-space:nowrap}.entity-table tbody tr:hover{background:#f8fbfa}.entity-table button{font-size:12px;padding:8px 12px}.empty-state{grid-column:1/-1;width:100%;text-align:center;padding:42px 20px;background:#fff;border:1px dashed #ccd6de;border-radius:12px}.empty-state h3{margin:0 0 8px}.empty-state p{margin:0}.entity-dialog{border:1px solid #dfe6eb;border-radius:16px;width:min(620px,calc(100% - 28px));max-height:calc(100dvh - 40px);padding:24px;color:#18232d;box-shadow:0 24px 90px #102b3d35;overscroll-behavior:contain}.entity-dialog::backdrop{background:#102b3d88;backdrop-filter:blur(3px)}.wide-dialog{width:min(880px,calc(100% - 28px))}.dialog-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px}.dialog-heading h2{margin:0}.dialog-close{font-size:24px;line-height:1;padding:8px 12px}.entity-form>button{margin:8px 8px 0 0}.form-error{color:#a42a36;font-size:13px;white-space:pre-wrap}.read-check .box{border:0;margin:16px 0 0;padding:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}button:focus-visible{outline:3px solid #64b8ad;outline-offset:3px}#ticketDetail>button{display:inline-block}#ticketDetail>h3{margin-top:28px}#ticketDetail>p{overflow-wrap:anywhere}@media(max-width:650px){.collection-header{align-items:flex-start}.collection-actions{width:100%;justify-content:space-between;gap:10px}.collection-actions>button{padding:10px 12px;font-size:13px}.view-switch button{padding:8px 10px;font-size:12px}.entity-dialog{padding:18px;max-height:calc(100dvh - 24px)}.dialog-heading{margin-bottom:18px}.table-wrap{max-width:100%}.card-fields{grid-template-columns:90px minmax(0,1fr)}}
.dialog-close{display:grid;place-items:center;flex:0 0 40px;width:40px;height:40px;padding:0;line-height:1}.dialog-close svg{display:block;width:18px;height:18px}.app-version{font-size:11px;color:#66737e;margin-right:10px}.status-chips{display:flex;flex-wrap:wrap;gap:6px}.status-chip{display:inline-block;border-radius:6px;padding:4px 8px;font-size:11px;font-weight:600;white-space:normal;background:#eef1f4;color:#475569}.status-chip[data-status=open],.status-chip[data-status=received],.status-chip[data-status=sending]{background:#e8f1ff;color:#1e40af}.status-chip[data-status=in_progress],.status-chip[data-status=pending_approval]{background:#fff3d6;color:#854d0e}.status-chip[data-status=waiting_client]{background:#f1e9ff;color:#6b21a8}.status-chip[data-status=resolved],.status-chip[data-status=sent]{background:#e5f6ec;color:#166534}.status-chip[data-status=closed],.status-chip[data-status=ignored]{background:#eef1f4;color:#475569}.status-chip[data-status=needs_mapping]{background:#fff0e3;color:#9a3412}.status-chip[data-status=rejected],.status-chip[data-status=send_uncertain]{background:#ffe8e9;color:#991b1b}.card[data-case-status]{border-left-width:4px}.card[data-case-status=open]{border-left-color:#3b82f6;background:#fbfdff}.card[data-case-status=in_progress]{border-left-color:#d99411;background:#fffdf8}.card[data-case-status=waiting_client]{border-left-color:#9656d4;background:#fdfbff}.card[data-case-status=resolved]{border-left-color:#27935a;background:#f9fdfa}.card[data-case-status=closed]{border-left-color:#94a3b8;background:#f8fafc}.entity-table tr[data-case-status] td:first-child{border-left:4px solid transparent}.entity-table tr[data-case-status=open] td:first-child{border-left-color:#3b82f6}.entity-table tr[data-case-status=in_progress] td:first-child{border-left-color:#d99411}.entity-table tr[data-case-status=waiting_client] td:first-child{border-left-color:#9656d4}.entity-table tr[data-case-status=resolved] td:first-child{border-left-color:#27935a}.entity-table tr[data-case-status=closed] td:first-child{border-left-color:#94a3b8}.card[data-delivery-status=send_uncertain],.card[data-delivery-status=rejected]{border-left-color:#dc4444}.entity-table tr[data-delivery-status=send_uncertain] td:first-child,.entity-table tr[data-delivery-status=rejected] td:first-child{border-left-color:#dc4444}.mail-preview{width:100%;height:440px;border:1px solid #dfe6eb;border-radius:8px;background:#fff}
.skill-action{padding:1rem;border:1px solid var(--border,#cbd5e1);border-radius:12px;margin-bottom:1rem;overflow-wrap:anywhere}
.status-chip[data-status=pending_action]{background:#fff3d6;color:#854d0e}

.field-control{position:relative;margin-bottom:18px}.field-label{display:flex;align-items:center;gap:8px;margin-bottom:8px}.field-label label{margin:0}.field-help{position:static;flex:0 0 auto;margin:0;padding:0;border:0;border-radius:0;background:transparent}.field-help>summary{display:grid;place-items:center;list-style:none;width:22px;height:22px;padding:0;border:1px solid #cbd5e1;border-radius:50%;color:#526571;background:#f5f8fa;font-size:12px;font-weight:600;line-height:1;cursor:help}.field-help>summary::-webkit-details-marker{display:none}.field-help>summary:focus-visible{outline:3px solid #64b8ad;outline-offset:3px}.field-help>[role=tooltip]{position:absolute;top:28px;left:0;z-index:10;width:min(340px,calc(100vw - 100px));padding:12px 14px;border:1px solid #cbd5e1;border-radius:9px;background:#fff;color:#344651;box-shadow:0 8px 24px #102b3d26;font-size:12px;line-height:1.5;overflow-wrap:anywhere}

.permission-actions{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}.skills-table{min-width:0;width:100%;table-layout:auto}.skills-table td,.skills-table th{white-space:normal;vertical-align:top}.skills-table td:first-child,.skills-table th:first-child{width:36px}.skills-table input[type=checkbox]{width:18px;height:18px;margin:0}.skills-table label{margin:0;cursor:pointer}.permission-help{border:0;padding:0;margin:4px 0 0;font-size:12px}.permission-help summary{color:#617583}.equipment-access-request{margin:16px 0;padding:14px;border:1px solid #dce5e9;border-radius:8px}.equipment-access-request>summary{cursor:pointer;font-weight:600}.equipment-access-request .entity-form{margin-top:16px}

#intakeDialog .intake-filter{display:flex;align-items:center;gap:8px}#intakeDialog .intake-filter input{width:auto;margin:0}
/* Model priority settings */
.model-settings{margin-top:2rem;border-top:1px solid var(--border,#d9e1ea);padding-top:1.25rem}.model-toolbar{display:flex;gap:.6rem;flex-wrap:wrap}.model-table-wrap{overflow-x:auto;margin-top:1rem}.model-table{width:100%;border-collapse:collapse;min-width:720px}.model-table th,.model-table td{padding:.65rem;text-align:left;border-bottom:1px solid #d9e1ea;vertical-align:top}.model-table th{font-size:.85rem;color:#546478}.model-table small{display:block;overflow-wrap:anywhere}.model-table td:nth-child(3){max-width:260px;overflow-wrap:anywhere}.model-table td:first-child{white-space:nowrap}.model-table td:first-child span{cursor:grab}.model-table td:last-child{display:flex;gap:.3rem;flex-wrap:wrap}.model-table .dragging{opacity:.45}.model-table input[type=checkbox]{width:auto}.model-table button{padding:.3rem .5rem;min-height:36px}.model-table-wrap:focus-visible{outline:2px solid #287ac8}

/* Ticket workspace: stable context and navigation, one readable panel at a time. */
#ticketDialog{width:min(1180px,calc(100vw - 40px));height:min(940px,calc(100dvh - 40px));max-height:calc(100dvh - 40px);padding:0;overflow:hidden;background:#f5f7f9}
#ticketDialog[open]{display:flex;flex-direction:column}
#ticketDialog>.dialog-heading{flex:none;margin:0;padding:16px 24px;border-bottom:1px solid #e1e7eb;background:#fff}
#ticketDialogTitle{font-size:13px;color:#526773;letter-spacing:.02em}
#ticketDetail{display:flex;flex:1;flex-direction:column;min-height:0;min-width:0;overflow:hidden}
.ticket-hero{flex:none;padding:20px 24px 18px;background:#fff}
.ticket-hero h2{font-size:24px;line-height:1.25;margin:10px 0;overflow-wrap:anywhere;max-height:3.75em;overflow:auto}
.ticket-metadata{display:flex;gap:6px 20px;flex-wrap:wrap;font-size:12px;color:#61727e;overflow-wrap:anywhere}
.ticket-metadata span{max-width:100%}
.ticket-tabs{display:flex;flex:none;gap:6px;overflow-x:auto;padding:0 24px;background:#fff;border-bottom:1px solid #dbe4e9;scrollbar-width:thin}
.ticket-tab{flex:none;display:flex;align-items:center;gap:7px;min-height:48px;padding:12px 10px;border-radius:0;background:transparent;color:#61727e;font-size:13px;white-space:nowrap;border-bottom:3px solid transparent}
.ticket-tab[aria-selected=true]{color:#176d67;border-bottom-color:#176d67;background:#f0f8f6}
.ticket-tab-count{min-width:19px;padding:1px 5px;background:#e5edef;color:#445a64;font-size:10px;border-radius:10px}
.ticket-tab[aria-selected=true] .ticket-tab-count{background:#d4ebe5;color:#176d67}
.ticket-tab:focus-visible{outline:2px solid #176d67;outline-offset:-4px}
.ticket-pane-scroll{overflow:auto;min-height:0;flex:1;overscroll-behavior:contain;scrollbar-gutter:stable}
.ticket-panel{padding:24px;min-width:0;overflow-wrap:anywhere}
.ticket-panel:focus-visible{outline:2px solid #64b8ad;outline-offset:-4px}
.ticket-panel>h3{margin:0 0 8px;font-size:18px}
.ticket-panel>p.hint{margin-bottom:20px}
.ticket-overview-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:20px;align-items:start}
.ticket-overview-main,.ticket-overview-aside{min-width:0}
.ticket-section{padding:20px;background:#fff;border:1px solid #e0e7eb;border-radius:12px;margin:0 0 18px}
.ticket-section>h3{margin:0 0 12px;font-size:15px}
.ticket-section p{margin:8px 0 14px}
.ticket-next-step{background:#edf7f4;border-color:#cde5dc;border-left:3px solid #288773}
.ticket-next-step>h3{color:#185e51}
.ticket-section button,.ticket-panel>button{margin:6px 8px 4px 0;font-size:13px}
.ticket-overview-aside .grid{grid-template-columns:1fr;gap:0}
.ticket-overview-aside label{margin-bottom:14px}
.ticket-overview-aside .check{align-items:flex-start;line-height:1.4;font-size:12px;font-weight:400}
.ticket-overview-aside .check input{flex:none;margin-top:2px}
.ticket-field-label{font-size:11px;color:#74838d;text-transform:uppercase;letter-spacing:.04em}
.ticket-field-label+p{font-size:13px;color:#253c49}
.ticket-letter{white-space:pre-wrap;line-height:1.65;font-size:14px;color:#2f424e;overflow-wrap:anywhere}
.ticket-message{margin:0 0 14px;padding:0;background:#fff;border-radius:12px;border-color:#dce5e9;overflow:hidden}
.ticket-message>summary{display:grid;grid-template-columns:1fr auto;gap:4px 16px;padding:16px 18px;list-style:none;background:#f8fafb}
.ticket-message>summary::-webkit-details-marker{display:none}
.ticket-message>summary:after{content:'Раскрыть письмо';grid-column:2;grid-row:2;font-size:11px;font-weight:400;color:#637d8a}
.ticket-message[open]>summary:after{content:'Свернуть'}
.ticket-message[data-direction=inbound]{border-left:3px solid #4d9d91}
.ticket-message-author{font-size:13px;color:#264c48}
.ticket-message-subject{grid-column:1;font-size:12px;color:#61727e;font-weight:400}
.ticket-message>.ticket-letter{padding:18px;max-height:60vh;overflow:auto}
.ticket-message>summary:focus-visible{outline:2px solid #176d67;outline-offset:-4px}
.ticket-empty{padding:28px;background:#fff;border:1px dashed #cad9df;border-radius:12px;font-size:14px;color:#5c727d}
.ticket-panel .mail-preview{height:340px;min-height:220px;max-height:55vh;background:#fff;border-radius:10px}
.ticket-reply-editor{background:#fff;margin:18px 0}
.ticket-reply-editor textarea{margin-top:16px;min-height:180px}
.ticket-reply-actions{display:flex;flex-wrap:wrap;gap:10px;padding:16px 0}
.ticket-panel>details{background:#fff}
.ticket-panel>textarea{background:#fff}
.ticket-panel details>pre{margin-bottom:0}
.ticket-panel .skill-action{background:#fff}
@media(max-width:850px){.ticket-overview-grid{grid-template-columns:1fr}.ticket-overview-aside{display:grid;grid-template-columns:1fr 1fr;gap:16px}.ticket-hero h2{font-size:21px}}
@media(max-width:600px){#ticketDialog{width:calc(100vw - 16px);height:calc(100dvh - 16px);max-height:calc(100dvh - 16px);max-width:none;margin:8px}#ticketDialog>.dialog-heading{padding:12px 16px}.ticket-hero{padding:14px 16px}.ticket-hero h2{font-size:19px;margin:8px 0}.ticket-metadata{gap:3px 12px;font-size:11px}.ticket-tabs{padding:0 8px}.ticket-tab{font-size:12px;min-height:46px}.ticket-panel{padding:16px}.ticket-overview-aside{display:block}.ticket-section{padding:16px}.ticket-message>summary{padding:14px;grid-template-columns:1fr}.ticket-message>summary .hint{font-size:11px}.ticket-message>summary:after{grid-column:1;grid-row:auto}.ticket-message>.ticket-letter{padding:14px;font-size:13px}.ticket-reply-actions>button{width:100%}.ticket-panel .mail-preview{height:280px}}

@media(max-width:650px){.ticket-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;padding:0 8px;overflow:visible}.ticket-tab{min-width:0;min-height:43px;justify-content:center;text-align:center;white-space:normal;padding:9px 4px;font-size:11px;line-height:1.3}.ticket-tab-count{flex:none}}

.ticket-attachment>summary::after{content:"Раскрыть файл"}.ticket-attachment[open]>summary::after{content:"Свернуть"}

/* One working ticket: conversation and reply, compact operational context. */
#ticketDetail .ticket-workspace-grid{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:20px;align-items:start;padding:0 22px 24px;background:#f5f7fa}
#ticketDetail .ticket-workspace-center{min-width:0;background:white;border:1px solid #e1e7eb;border-radius:12px;overflow:hidden}
#ticketDetail .ticket-workflow-content{padding:20px;min-width:0}
#ticketDetail .ticket-workflow-content .ticket-panel{padding:0;overflow:visible}
#ticketDetail .ticket-tabs{padding:0 12px;position:static;border-radius:12px 12px 0 0}
#ticketDetail .ticket-workflow-next{margin:0;padding:16px 22px;display:grid;grid-template-columns:minmax(0,1fr) auto;column-gap:20px;align-items:center;border:0;border-left:4px solid #188475;border-radius:0;box-shadow:none}
#ticketDetail .ticket-workflow-next h3{font-size:14px;margin:0 0 5px}
#ticketDetail .ticket-workflow-next p{font-size:12px;margin:0;color:#5d717d}
#ticketDetail .ticket-workflow-next button{grid-column:2;grid-row:1/3;max-width:210px}
#ticketDetail .ticket-workspace-sidebar{min-width:0}
#ticketDetail .ticket-case-details{border:0;padding:0;margin:0}
#ticketDetail .ticket-case-details>summary{padding:12px;font-size:13px;border:1px solid #dfe7eb;background:#fff;border-radius:9px}
#ticketDetail .ticket-workspace-sidebar .ticket-section{margin:0 0 14px;padding:16px;border-radius:11px}
#ticketDetail .ticket-workspace-sidebar .ticket-section h3{font-size:14px}
#ticketDetail .ticket-workspace-sidebar .grid{grid-template-columns:1fr;gap:12px}
#ticketDetail .ticket-workspace-sidebar label{font-size:12px;margin:0}
#ticketDetail .ticket-workspace-sidebar p{font-size:12px;line-height:1.5;overflow-wrap:anywhere}
#ticketDetail .ticket-workspace-sidebar select{font-size:12px}
#ticketDetail .ticket-secondary-section{border:1px solid #dfe7eb;background:#fff;border-radius:10px;padding:12px;margin:0 0 14px}
#ticketDetail .ticket-secondary-section>summary{font-size:12px;font-weight:600}
#ticketDetail .ticket-secondary-section>div{padding-top:12px}
#ticketDetail .ticket-inline-reply{border:1px solid #d4e3df;background:#f9fcfb;padding:16px;border-radius:11px;margin-top:20px}
#ticketDetail .ticket-inline-reply>summary{font-size:15px;font-weight:650;color:#194e48}
#ticketDetail .ticket-inline-reply>form,#ticketDetail .ticket-inline-reply>p{margin-top:14px}
#ticketDetail .ticket-inline-reply textarea{width:100%;min-height:120px;max-height:330px;resize:vertical}
#ticketDetail .ticket-inline-reply .file-row{display:flex;gap:8px;align-items:center;margin:8px 0;font-size:12px;overflow-wrap:anywhere}
#ticketDetail .ticket-inline-reply .file-row button{padding:5px 8px}
#ticketDetail .ticket-hero h2{overflow-wrap:anywhere}
@media(min-width:1000px){#ticketDetail .ticket-case-details>summary{display:none}}
@media(max-width:999px){#ticketDetail .ticket-workspace-grid{display:flex;flex-direction:column;padding:0 16px 20px;gap:12px}#ticketDetail .ticket-workspace-sidebar{order:-1;width:100%}#ticketDetail .ticket-workspace-center{width:100%}#ticketDetail .ticket-case-details[open]{border:1px solid #dfe7eb;border-radius:10px;background:white;padding:0 12px 12px}#ticketDetail .ticket-case-details[open]>summary{border:0;padding-left:0}#ticketDetail .ticket-workspace-sidebar .ticket-section{padding:12px;margin:0 0 10px}#ticketDetail .ticket-workspace-sidebar .grid{grid-template-columns:repeat(2,minmax(0,1fr))}#ticketDetail .ticket-workflow-content{padding:16px}#ticketDetail .ticket-workflow-next{padding:13px 18px;column-gap:12px}#ticketDetail .ticket-workflow-next p{font-size:11px}#ticketDetail .ticket-workflow-next button{font-size:12px;padding:9px}}
@media(max-width:520px){#ticketDetail .ticket-workflow-next{display:block}#ticketDetail .ticket-workflow-next button{margin-top:10px;max-width:none}#ticketDetail .ticket-workspace-grid{padding:0 10px 14px}#ticketDetail .ticket-workflow-content{padding:12px}#ticketDetail .ticket-workspace-sidebar .grid{grid-template-columns:1fr}#ticketDetail .ticket-tabs{display:flex;gap:0;padding:0 6px}#ticketDetail .ticket-tab{flex:1;font-size:11px;padding:12px 6px;white-space:nowrap;justify-content:center}}

#ticketDetail .ticket-workspace-grid{flex:1;min-height:0;overflow:auto}

#ticketDialog>.dialog-heading{padding:10px 20px}#ticketDialog>.dialog-heading .dialog-close{width:36px;height:36px;min-height:36px;padding:8px}
#ticketDetail .ticket-hero{padding:14px 22px}#ticketDetail .ticket-hero h2{font-size:21px;line-height:1.3;max-height:2.6em;overflow:hidden;margin:8px 0}
#ticketDetail #ticketSummaryStatus{font-size:11px}#ticketDetail .ticket-workflow-next{padding:10px 20px}#ticketDetail .ticket-workflow-next h3{font-size:13px;margin-bottom:3px}#ticketDetail .ticket-workflow-next p{font-size:11px}#ticketDetail .ticket-workflow-next button{font-size:12px;padding:9px 12px}
#ticketDetail .ticket-message[data-channel=widget]>summary::after{content:"Раскрыть сообщение"}#ticketDetail .ticket-message[data-channel=widget][open]>summary::after{content:"Свернуть"}#ticketDetail .ticket-message[data-channel=widget][open] .ticket-message-subject{display:none}
@media(max-width:520px){#ticketDialog>.dialog-heading{padding:8px 14px}#ticketDetail .ticket-hero{padding:12px 14px}#ticketDetail .ticket-hero h2{font-size:18px}#ticketDetail .ticket-workflow-next{padding:10px 14px}}